| parent = Authority Brands, LLC
| parent = Authority Brands, LLC
| area_served = United States
| area_served = United States
| website = {{URL|benjaminfranklinplumbing.com}}
}}
}}
Benjamin Franklin Plumbing
Benjamin Franklin Plumbing is a plumbing franchise brand in the United States that provides residential and commercial services. The company operates under Authority Brands, LLC, a multi-brand franchisor in the home services industry.<ref name=”FranchiseHelp”>{{cite web |title=Benjamin Franklin Plumbing Franchise Information |url=https://www.franchisehelp.com/franchises/benjamin-franklin-plumbing/ |website=FranchiseHelp |access-date=26 September 2025}}</ref>
Benjamin Franklin Plumbing is a plumbing franchise in the United States and . The company operates Authority Brands, LLC, a home services .
History
History
Benjamin Franklin Plumbing was founded in 2000 with a focus on punctuality and reliability, adopting the slogan “the punctual plumber.”<ref name=”1851Reliability”>{{cite web |last=1851 Franchise |title=Benjamin Franklin Plumbing: Home Service Reliability |url=https://1851franchise.com/benjamin-franklin-plumbing/benjamin-franklin-plumbing-home-service-reliability-2729953#featured |access-date=26 September 2025}}</ref> In 2019, the brand became part of Authority Brands, which manages multiple home service franchise systems across North America.<ref name=”FranchiseTimes”>{{cite web |title=Franchise Times Top 400: Benjamin Franklin Plumbing |url=https://www.franchisetimes.com/top-400-2024/218-benjamin-franklin-plumbing/article_ed74b192-5667-11ef-9efe-1f9269dc5908.html |website=Franchise Times |date=2024 |access-date=26 September 2025}}</ref>
===Founding and early years===
Operations & Services
Benjamin Franklin Plumbing was founded in 2000 by Clockwork Home Services as a franchise concept targeting members of Plumbers’ Success International (PSI).<ref name=”PMM2001″>{{cite web |last=Leavitt |first=Wendy |title=Newsmaker Profiles: Ellen Rohr, President Benjamin Franklin Plumbing |url=https://www.pmmag.com/articles/86612-newsmaker-profiles-ellen-rohr-president-benjamin-franklin-plumbing |website=Plumbing & Mechanical |date=May 2001 |access-date=6 November 2025}}</ref> The name was selected based on a market survey of 1,600 residential service customers, which found that customers associated plumbers with qualities of honesty, frugality, and hard work—traits associated with Benjamin Franklin.<ref name=”PMM2001″/>
The company operates through independently owned and operated franchises. As of 2024, Benjamin Franklin Plumbing has more than 260 locations across the United States.<ref name=”EntrepreneurDir”>{{cite web |title=Benjamin Franklin Plumbing Franchise |url=https://www.entrepreneur.com/franchises/directory/benjamin-franklin-plumbing/305237 |website=Entrepreneur |access-date=26 September 2025}}</ref> Its services include plumbing installation, maintenance, and repairs such as water heater installation, drain cleaning, and emergency services.<ref name=”ContractorMag”>{{cite web |title=Saving Homes and Businesses After Water Damage |url=https://www.contractormag.com/management/best-practices/article/55090556/saving-homes-and-businesses-after-water-damage |website=Contractor Magazine |date=2024 |access-date=26 September 2025}}</ref>
Franchise Model
Ellen Rohr, founder of business education company Bare Bones Biz, was named the company’s first president in January 2001.<ref name=”PMM2001″/> The company began franchising in 2001 with approximately 88 initial franchise owners, referred to as “Revolutionaries.”<ref name=”PMM2001″/> Rohr stated the mission was to create “America’s No. 1 home service plumbing company” measured by top-of-mind awareness, growth and profits, and status as the leading employer in the industry.<ref name=”PMM2001″/>
The brand is ranked in industry publications such as Entrepreneur Magazine’s Franchise 500<ref name=”EntrepreneurDir” /> and the Franchise Times Top 400.<ref name=”FranchiseTimes” />
===Ownership changes===
Clockwork Home Services, Benjamin Franklin Plumbing’s parent company founded in 1998, was acquired by Direct Energy in 2010 for $183 million.<ref name=”Contractor2019″>{{cite web |title=Direct Energy Sells Clockwork to Authority Brands |url=https://www.contractormag.com/plumbing/residential-plumbing/press-release/20883864/direct-energy-sells-clockwork-to-authority-brands |website=Contractor Magazine |date=February 21, 2019 |access-date=6 November 2025}}</ref> By 2014, the Direct Energy family of brands, which included Benjamin Franklin Plumbing, One Hour Heating & Air Conditioning, and Mister Sparky Electric, had revenues of approximately $1 billion.<ref name=”BizObs2015″>{{cite web |title=Get down and dirty with trades |url=https://www.businessobserverfl.com/news/2015/apr/17/get-down-and-dirty-trades/ |website=Business Observer |date=April 17, 2015 |access-date=6 November 2025}}</ref>
Benjamin Franklin Plumbing participates in a growing home services franchise sector. Rising demand for skilled trades, including plumbing, has been noted in recent years due to labor shortages.<ref name=”FranchisingMagUSA”>{{cite web |title=Combating America’s Plumber Shortage: How Authority Brands and Benjamin Franklin Plumbing Are Leading the Charge |url=https://franchisingmagazineusa.com/special-feature/combating-americas-plumber-shortage-how-authority-brands-and-benjamin-franklin-plumbing-are-leading-the-charge/ |website=Franchising Magazine USA |date=2024 |access-date=26 September 2025}}</ref>
Partnerships
In February 2019, Direct Energy sold Clockwork, including Benjamin Franklin Plumbing, One Hour Heating & Air Conditioning, and Mister Sparky Electric, to Authority Brands for $300 million. At the time of sale, the brands operated over 725 franchise territories and 10 company-owned locations.<ref name=”Contractor2019″/>
In 2024, Authority Brands announced a partnership with ServiceTitan, a field service software company, to enhance digital tools and operational efficiency for franchisees across its brands, including Benjamin Franklin Plumbing.<ref name=”BusinessWire”>{{cite press release |title=ServiceTitan Announces Partnership With Authority Brands |url=https://www.businesswire.com/news/home/20240917838947/en/ServiceTitan-Announces-Partnership-With-Authority-Brands |website=Business Wire |date=September 17, 2024 |access-date=26 September 2025}}</ref>
In 2025, Authority Brands announced the availability of BuyFin, a payment processing and consumer financing solution designed to help franchise owners offer flexible financing options to customers.<ref name=”BuyFin”>{{cite press release |title=BuyFin Payment Processing and Consumer Financing Now Available to Help Business Owners Unlock Growth |url=https://www.prnewswire.com/news-releases/buyfin-payment-processing-and-consumer-financing-now-available-to-help-business-owners-unlock-growth-302137642.html |website=PR Newswire |date=February 2025 |access-date=26 September 2025}}</ref>
==Business model==
The company has also partnered with RecruitMilitary to support veteran recruitment and career transitions within its franchise network.<ref name=”RecruitMilitary”>{{cite web |title=Authority Brands Partners with RecruitMilitary |url=https://my.recruitmilitary.com/organizations/authority-brands-llc |website=RecruitMilitary |date=September 2025 |access-date=26 September 2025}}</ref>
Benjamin Franklin Plumbing operates through independently owned and operated franchises. The company markets itself with the slogan “the punctual plumber” and offers a guarantee that refunds customers $5 per minute for late arrivals, up to $300.<ref name=”FleetOwner”>{{cite web |last=Leavitt |first=Wendy |title=Benjamin Franklin Plumbing |url=https://www.fleetowner.com/news/article/21674032/benjamin-franklin-plumbing |website=FleetOwner |date=December 1, 2003 |access-date=6 November 2025}}</ref> The company adopted GPS vehicle tracking systems and scheduling software to support this punctuality promise.<ref name=”FleetOwner”/>
Services include plumbing repairs, installations, water heater services, drain cleaning, and emergency plumbing.<ref name=”AuthorityBrands”>{{cite web |title=Benjamin Franklin Plumbing |url=https://www.authoritybrands.com/our-brands/benjamin-franklin-plumbing/ |website=Authority Brands |access-date=6 November 2025}}</ref> As of 2024, the company reported operating more than 260 locations across North America.<ref name=”EntrepreneurDir”>{{cite web |title=Benjamin Franklin Plumbing Franchise |url=https://www.entrepreneur.com/franchises/directory/benjamin-franklin-plumbing/305237 |website=Entrepreneur |access-date=26 September 2025}}</ref>
According to Lance Sinclair, president of Benjamin Franklin Plumbing, One Hour Heating & Air Conditioning, and Mister Sparky Electric, franchise conversion is often driven by enhanced buying power, allowing better pricing on equipment, materials, and administrative costs such as office supplies and health insurance.<ref name=”Entrepreneur2023″>{{cite web |last=Zilberman |first=Clarissa Buch |title=Franchise vs. Independent Business? 12 Experts Weigh the Options |url=https://www.entrepreneur.com/franchises/franchise-vs-independent-business-12-experts-weigh-the/466031 |website=Entrepreneur |date=December 5, 2023 |access-date=6 November 2025}}</ref>
==Workforce development and skilled trades promotion==
In April 2015, Benjamin Franklin Plumbing, along with sister brands One Hour Heating & Air Conditioning and Mister Sparky Electric, announced a partnership with television personality Mike Rowe, creator and host of Discovery Channel’s “Dirty Jobs” and CNN’s “Somebody’s Gotta Do It.”<ref name=”PMM2015″>{{cite web |title=Benjamin Franklin Plumbing partners with Mike Rowe |url=https://www.pmmag.com/articles/97195-benjamin-franklin-plumbing-partners-with-mike-rowe |website=Plumbing & Mechanical |date=May 21, 2015 |access-date=6 November 2025}}</ref><ref name=”BizObs2015″/> The partnership aimed to promote careers in the skilled trades and address labor shortages in the plumbing, electrical, and HVAC industries.<ref name=”ContractorMag2015”>{{cite web |title=Mike Rowe joins home services companies to promote skilled trades |url=https://www.contractormag.com/plumbing/plumbing-contractor/article/20880454/mike-rowe-joins-home-services-companies-to-promote-skilled-trades |website=Contractor Magazine |date=May 2015 |access-date=6 November 2025}}</ref>
As part of the agreement, the brands committed to donating $100,000 in scholarships to Rowe’s mikeroweWORKS Foundation over 12 months.<ref name=”PMM2015″/> Rowe appeared in television commercials, radio advertisements, and print materials alongside actual technicians from the brands, emphasizing authenticity in the campaign.<ref name=”ContractorMag2015″/> Mark Baker, then franchise president for the brands, stated the partnership would “elevate the conversation to a national level” about the skilled trades labor shortage.<ref name=”ContractorMag2015″/>
In 2016, the brands launched a webisode series called “Hot Under the Blue Collar” with Rowe to highlight career opportunities in the skilled trades.<ref name=”ACHR2016″>{{cite web |title=Direct Energy, Mike Rowe Launch Webisode Series on Benefits of Working in the Trades |url=https://www.achrnews.com/articles/132257-direct-energy-mike-rowe-launch-webisode-series-on-benefits-of-working-in-the-trades |website=ACHR News |date=April 15, 2016 |access-date=6 November 2025}}</ref>
== References ==
== References ==
{{Reflist}}
{{Reflist}}
==External links==
* {{Official website|benjaminfranklinplumbing.com}}
[[:Category:Authority Brands]]
[[:Category:American companies established in 2000]]
[[Category: companies ]]
[[Category:Companies based in Maryland]]
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Submitting draft for review: new page on Benjamin Franklin Plumbing
Benjamin Franklin Plumbing is a plumbing services franchise operating in the United States and Canada. The company operates as part of Authority Brands, LLC, a home services franchisor.
Founding and early years
[edit]
Benjamin Franklin Plumbing was founded in 2000 by Clockwork Home Services as a franchise concept targeting members of Plumbers’ Success International (PSI).[1] The name was selected based on a market survey of 1,600 residential service customers, which found that customers associated plumbers with qualities of honesty, frugality, and hard work—traits associated with Benjamin Franklin.[1]
Ellen Rohr, founder of business education company Bare Bones Biz, was named the company’s first president in January 2001.[1] The company began franchising in 2001 with approximately 88 initial franchise owners, referred to as “Revolutionaries.”[1] Rohr stated the mission was to create “America’s No. 1 home service plumbing company” measured by top-of-mind awareness, growth and profits, and status as the leading employer in the industry.[1]
Clockwork Home Services, Benjamin Franklin Plumbing’s parent company founded in 1998, was acquired by Direct Energy in 2010 for $183 million.[2] By 2014, the Direct Energy family of brands, which included Benjamin Franklin Plumbing, One Hour Heating & Air Conditioning, and Mister Sparky Electric, had revenues of approximately $1 billion.[3]
In February 2019, Direct Energy sold Clockwork, including Benjamin Franklin Plumbing, One Hour Heating & Air Conditioning, and Mister Sparky Electric, to Authority Brands for $300 million. At the time of sale, the brands operated over 725 franchise territories and 10 company-owned locations.[2]
Benjamin Franklin Plumbing operates through independently owned and operated franchises. The company markets itself with the slogan “the punctual plumber” and offers a guarantee that refunds customers $5 per minute for late arrivals, up to $300.[4] The company adopted GPS vehicle tracking systems and scheduling software to support this punctuality promise.[4]
Services include plumbing repairs, installations, water heater services, drain cleaning, and emergency plumbing.[5] As of 2024, the company reported operating more than 260 locations across North America.[6]
According to Lance Sinclair, president of Benjamin Franklin Plumbing, One Hour Heating & Air Conditioning, and Mister Sparky Electric, franchise conversion is often driven by enhanced buying power, allowing better pricing on equipment, materials, and administrative costs such as office supplies and health insurance.[7]
Franchise startup costs are estimated to range from $33,000 to over $100,000, with franchisees required to pay ongoing royalties.[8]
In April 2015, Benjamin Franklin Plumbing, along with sister brands One Hour Heating & Air Conditioning and Mister Sparky Electric, announced a partnership with television personality Mike Rowe, creator and host of Discovery Channel’s “Dirty Jobs” and CNN’s “Somebody’s Gotta Do It.”[9][3] The partnership aimed to promote careers in the skilled trades and address labor shortages in the plumbing, electrical, and HVAC industries.[10]
As part of the agreement, the brands committed to donating $100,000 in scholarships to Rowe’s mikeroweWORKS Foundation over 12 months.[9] Rowe appeared in television commercials, radio advertisements, and print materials alongside actual technicians from the brands, emphasizing authenticity in the campaign.[10] Mark Baker, then franchise president for the brands, stated the partnership would “elevate the conversation to a national level” about the skilled trades labor shortage.[10]
In 2016, the brands launched a webisode series called “Hot Under the Blue Collar” with Rowe to highlight career opportunities in the skilled trades.[11]
Benjamin Franklin Plumbing has been included in industry franchise rankings, including Entrepreneur Magazine’s Franchise 500 and the Franchise Times Top 400.[12]
- ^ a b c d e Leavitt, Wendy (May 2001). “Newsmaker Profiles: Ellen Rohr, President Benjamin Franklin Plumbing”. Plumbing & Mechanical. Retrieved 6 November 2025.
- ^ a b “Direct Energy Sells Clockwork to Authority Brands”. Contractor Magazine. February 21, 2019. Retrieved 6 November 2025.
- ^ a b “Get down and dirty with trades”. Business Observer. April 17, 2015. Retrieved 6 November 2025.
- ^ a b Leavitt, Wendy (December 1, 2003). “Benjamin Franklin Plumbing”. FleetOwner. Retrieved 6 November 2025.
- ^ “Benjamin Franklin Plumbing”. Authority Brands. Retrieved 6 November 2025.
- ^ “Benjamin Franklin Plumbing Franchise”. Entrepreneur. Retrieved 26 September 2025.
- ^ Zilberman, Clarissa Buch (December 5, 2023). “Franchise vs. Independent Business? 12 Experts Weigh the Options”. Entrepreneur. Retrieved 6 November 2025.
- ^ “Benjamin Franklin Plumbing Franchise Cost (FDD Item 7)”. 1851 Franchise. Retrieved 26 September 2025.
- ^ a b “Benjamin Franklin Plumbing partners with Mike Rowe”. Plumbing & Mechanical. May 21, 2015. Retrieved 6 November 2025.
- ^ a b c “Mike Rowe joins home services companies to promote skilled trades”. Contractor Magazine. May 2015. Retrieved 6 November 2025.
- ^ “Direct Energy, Mike Rowe Launch Webisode Series on Benefits of Working in the Trades”. ACHR News. April 15, 2016. Retrieved 6 November 2025.
- ^ “Franchise Times Top 400”. Franchise Times. 2024. Retrieved 26 September 2025.
