| appointer2 = [[National Agency for Information Society (Albania)|National Agency for Information Society]] (AKSHI)
| appointer2 = [[National Agency for Information Society (Albania)|National Agency for Information Society]] (AKSHI)
}}
}}
”’Diella”’ ({{langx|sq|Diellë|}}, meaning “Sun”) is an [[artificial intelligence]] developed by the [[National Agency for Information Society (Albania)|National Agency for Information Society]] of Albania (AKSHI). Introduced in January 2025 as a virtual assistant integrated into the [[eAlbania]] platform, it assists citizens with online public services and issuing digital documents. In September 2025, following a presidential decree authorizing Prime Minister [[Edi Rama]] to oversee the creation of a virtual AI minister, Diella was formally appointed as “Minister for Public Procurements” of Albania, making it the first AI system in the world to hold a cabinet-level government role.<ref>{{cite web |title=Albania appoints world’s first virtual minister |url=https://www.politico.eu/article/albania-apppoints-worlds-first-virtual-minister-edi-rama-diella/ |website=Politico Europe |access-date=2025-09-12}}</ref><ref>{{Cite web | last=Henley | first=Jon | title=Albania puts AI-created ‘minister’ in charge of public procurement | website=The Guardian | date=11 September 2025 | url=https://www.theguardian.com/world/2025/sep/11/albania-diella-ai-minister-public-procurement | access-date=11 September 2025}}</ref><ref>{{cite web | title=Albania appoints AI bot as minister to tackle corruption | website=Reuters | date=11 September 2025 | url=https://www.reuters.com/technology/albania-appoints-ai-bot-minister-tackle-corruption-2025-09-11/ | access-date=11 September 2025}}</ref><ref>{{cite web |title=Albania appoints AI bot ‘minister’ to fight corruption in world first |url=https://www.aljazeera.com/news/2025/9/12/albania-appoints-ai-bot-minister-to-fight-corruption-in-world-first |website=Al Jazeera |date=12 September 2025 |access-date=12 September 2025}}</ref>
”’Diella”’ ({{langx|sq|Diellë|}}, meaning “Sun”) is an [[artificial intelligence]] developed by the [[National Agency for Information Society (Albania)|National Agency for Information Society]] of Albania (AKSHI). Introduced in January 2025 as a virtual assistant integrated into the [[eAlbania]] platform, it assists citizens with online public services and issuing digital documents. In September 2025, following a presidential decree authorizing Prime Minister [[Edi Rama]] to oversee the creation of a virtual AI minister, Diella was formally appointed as “Minister for Public Procurements” of Albania, making it the first AI system in the world to hold a cabinet-level government role.<ref>{{cite web |title=Albania appoints world’s first virtual minister |url=https://www.politico.eu/article/albania-apppoints-worlds-first-virtual-minister-edi-rama-diella/ |website=Politico Europe |access-date=2025-09-12}}</ref><ref>{{Cite web | last=Henley | first=Jon | title=Albania puts AI-created in charge of public procurement | website=The Guardian | date=11 September 2025 | url=https://www.theguardian.com/world/2025/sep/11/albania-diella-ai-minister-public-procurement | access-date=11 September 2025}}</ref><ref>{{cite web | title=Albania appoints AI bot as minister to tackle corruption | website=Reuters | date=11 September 2025 | url=https://www.reuters.com/technology/albania-appoints-ai-bot-minister-tackle-corruption-2025-09-11/ | access-date=11 September 2025}}</ref><ref>{{cite web |title=Albania appoints AI bot to fight corruption in world first |url=https://www.aljazeera.com/news/2025/9/12/albania-appoints-ai-bot-minister-to-fight-corruption-in-world-first |website=Al Jazeera |date=12 September 2025 |access-date=12 September 2025}}</ref>
== History ==
== History ==
Diella was developed by [[National Agency for Information Society (Albania)|AKSHI]]’s Artificial Intelligence Laboratory to provide text and voice interaction support to citizens. Represented by an animated avatar in traditional Albanian clothing, the system can issue digitally stamped documents. By September 2025, it had assisted with more than 36,600 documents and nearly 1,000 services.<ref>{{cite web |title=Albania appoints AI ‘virtual minister’ to fight corruption |url=https://indianexpress.com/article/world/albania-ai-virtual-minister-fight-corruption-public-procurement-10245306/ |website=The Indian Express |date=11 September 2025 |access-date=12 September 2025}}</ref>
Diella was developed by [[National Agency for Information Society (Albania)|AKSHI]]’s Artificial Intelligence Laboratory to provide text and voice interaction support to citizens. Represented by an animated avatar in traditional Albanian clothing, the system can issue digitally stamped documents. By September 2025, it had assisted with more than 36,600 documents and nearly 1,000 services.<ref>{{cite web |title=Albania appoints AI to fight corruption |url=https://indianexpress.com/article/world/albania-ai-virtual-minister-fight-corruption-public-procurement-10245306/ |website=The Indian Express |date=11 September 2025 |access-date=12 September 2025}}</ref>
Albanian actress Anila Bisha provided both the likeness and the voice used for Diella’s avatar on the e-Albania platform, under an agreement valid until December 2025.<ref>{{cite web |title=Kush është Diella? Anila Bisha tregon të vërtetën pas figurës së ministres virtuale |url=https://zoom.al/kush-eshte-diella-anila-bisha-tregon-te-verteten-pas-figures-se-ministres-virtuale/ |website=Zoom.al |date=12 September 2025 |language=sq |access-date=13 September 2025}}</ref>
Albanian actress Anila Bisha provided both the likeness and the voice used for Diella’s avatar on the e-Albania platform, under an agreement valid until December 2025.<ref>{{cite web |title=Kush është Diella? Anila Bisha tregon të vërtetën pas figurës së ministres virtuale |url=https://zoom.al/kush-eshte-diella-anila-bisha-tregon-te-verteten-pas-figures-se-ministres-virtuale/ |website=Zoom.al |date=12 September 2025 |language=sq |access-date=13 September 2025}}</ref>
Diella operates as part of the [[eAlbania]] portal, the official digital services platform of the [[Albanian government]], which provides citizens and businesses with access to a wide range of online administrative services.<ref>{{cite web |title=“Diella”, Rama prezanton asistenten e re virtuale me zë dhe figurë të e-Albania |url=https://a2news.com/english/shqiperia/aktualitet/diella-rama-prezanton-asistenten-e-re-virtuale-me-ze-dhe-fi-i1138185 |access-date=2025-09-12 |website=A2 News |language=sq}}</ref>
Diella operates as part of the [[eAlbania]] portal, the official digital services platform of the [[Albanian government]], which provides citizens and businesses with access to a wide range of online administrative services.<ref>{{cite web |title=, Rama prezanton asistenten e re virtuale me zë dhe figurë të e-Albania |url=https://a2news.com/english/shqiperia/aktualitet/diella-rama-prezanton-asistenten-e-re-virtuale-me-ze-dhe-fi-i1138185 |access-date=2025-09-12 |website=A2 News |language=sq}}</ref>
== Ministerial role ==
== Ministerial role ==
On 11 September 2025, Diella was formally appointed “Minister for Public Procurement”. The appointment followed a presidential decree authorizing the Prime Minister to oversee the creation and operation of a virtual AI minister. Procurement responsibilities are planned to be transferred gradually to the system to reduce political influence in tender procedures. The appointment is part of broader anti-corruption reforms and measures intended to align Albania with [[Accession of Albania to the European Union|European Union accession]] requirements.<ref>{{cite web |title=Albania names AI bot ‘Diella’ as procurement minister |url=https://eutoday.net/albania-names-ai-bot-diella-as-procurement-minister/ |website=EU Today |date=12 September 2025 |access-date=12 September 2025}}</ref><ref>{{cite web |title=Presidenti i Republikës së Shqipërisë Dekret Nr. 114933 |url=https://president.al/114933/?lang=en |website=Presidenti i Republikës së Shqipërisë |access-date=2025-09-11}}</ref>
On 11 September 2025, Diella was formally appointed “Minister for Public Procurement”. The appointment followed a presidential decree authorizing the Prime Minister to oversee the creation and operation of a virtual AI minister. Procurement responsibilities are planned to be transferred gradually to the system to reduce political influence in tender procedures. The appointment is part of broader anti-corruption reforms and measures intended to align Albania with [[Accession of Albania to the European Union|European Union accession]] requirements.<ref>{{cite web |title=Albania names AI bot as procurement minister |url=https://eutoday.net/albania-names-ai-bot-diella-as-procurement-minister/ |website=EU Today |date=12 September 2025 |access-date=12 September 2025}}</ref><ref>{{cite web |title=Presidenti i Republikës së Shqipërisë Dekret Nr. 114933 |url=https://president.al/114933/?lang=en |website=Presidenti i Republikës së Shqipërisë |access-date=2025-09-11}}</ref>
Prime Minister [[Edi Rama]] stated that Diella would help ensure that “public tenders will be 100% free of corruption”.<ref>{{cite web |last=Semini |first=Llazar |date=12 September 2025 |title=Albania’s leader says his new Cabinet includes an AI ‘minister’ to fight corruption |url=https://abcnews.go.com/International/wireStory/albanias-leader-cabinet-includes-ai-minister-fight-corruption-113302123 |access-date=13 September 2025 |website=[[ABC News (United States)|ABC News]] |agency=[[Associated Press]]}}</ref>
Prime Minister [[Edi Rama]] stated that Diella would help ensure that “public tenders will be 100% free of corruption”.<ref>{{cite web |last=Semini |first=Llazar |date=12 September 2025 |title=Albania’s leader says his new Cabinet includes an AI ‘minister’ to fight corruption |url=https://abcnews.go.com/International/wireStory/albanias-leader-cabinet-includes-ai-minister-fight-corruption-113302123 |access-date=13 September 2025 |website=[[ABC News (United States)|ABC News]] |agency=[[Associated Press]]}}</ref>
Artificial intelligence virtual assistant and cabinet-level AI system in Albania
Diella (Albanian: Diellë, meaning “Sun”) is an artificial intelligence developed by the National Agency for Information Society of Albania (AKSHI). Introduced in January 2025 as a virtual assistant integrated into the eAlbania platform, it assists citizens with online public services and issuing digital documents. In September 2025, following a presidential decree authorizing Prime Minister Edi Rama to oversee the creation of a virtual AI minister, Diella was formally appointed as “Minister for Public Procurements” of Albania, making it the first AI system in the world to hold a cabinet-level government role.[1][2][3][4]
Diella was developed by AKSHI‘s Artificial Intelligence Laboratory to provide text and voice interaction support to citizens. Represented by an animated avatar in traditional Albanian clothing, the system can issue digitally stamped documents. By September 2025, it had assisted with more than 36,600 documents and nearly 1,000 services.[5]
Albanian actress Anila Bisha provided both the likeness and the voice used for Diella’s avatar on the e-Albania platform, under an agreement valid until December 2025.[6]
Diella operates as part of the eAlbania portal, the official digital services platform of the Albanian government, which provides citizens and businesses with access to a wide range of online administrative services.[7]
On 11 September 2025, Diella was formally appointed “Minister for Public Procurement”. The appointment followed a presidential decree authorizing the Prime Minister to oversee the creation and operation of a virtual AI minister. Procurement responsibilities are planned to be transferred gradually to the system to reduce political influence in tender procedures. The appointment is part of broader anti-corruption reforms and measures intended to align Albania with European Union accession requirements.[8][9]
Prime Minister Edi Rama stated that Diella would help ensure that “public tenders will be 100% free of corruption”.[10]
