”’Airlines Reporting Corporation”’ (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies (both traditional and online) and the travel management companies that sell their products in the United States. In 2024, ARC processed more than $99 billion worth of transactions for its customers.<ref>{{cite web |title=U.S. Travel Agency Sales Total $99.2 Billion in 2024 |url=https://www2.arccorp.com/about-us/newsroom/2025-news-releases/december-2024-ticket-sales/ |access-date=18 July 2025 |website=Airlines Reporting Corporation |archive-date=13 May 2025 |archive-url=https://web.archive.org/web/20250513071722/https://www2.arccorp.com/about-us/newsroom/2025-news-releases/december-2024-ticket-sales/ |url-status=live }}</ref>
”’Airlines Reporting Corporation”’ (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies (both traditional and online) and the travel management companies that sell their products in the United States. In 2024, ARC processed more than $99 billion worth of transactions for its customers.<ref>{{cite web |title=U.S. Travel Agency Sales Total $99.2 Billion in 2024 |url=https://www2.arccorp.com/about-us/newsroom/2025-news-releases/december-2024-ticket-sales/ |access-date=18 July 2025 |website=Airlines Reporting Corporation |archive-date=13 May 2025 |archive-url=https://web.archive.org/web/20250513071722/https://www2.arccorp.com/about-us/newsroom/2025-news-releases/december-2024-ticket-sales/ |url-status=live }}</ref>
ARC, which is owned by nine major airlines, also acts as a [[data broker]], offering its transactional data for sale to various customers. ARC compiles data on more than 240 carriers, sourced from more than 10,000 travel agencies.<ref name=”:2″>{{Cite web |date=2025-12-12 |title=ARC Sales Statistics |url=https://www2.arccorp.com/articles-trends/sales-statistics/ |url-status=live |language=en}}</ref>
ARC, which is owned by nine major airlines, also acts as a [[data broker]], offering its transactional data for sale to customers. ARC compiles data on more than 240 carriers, sourced from more than 10,000 travel agencies.<ref name=”:2″>{{Cite web |date=2025-12-12 |title=ARC Sales Statistics |url=https://www2.arccorp.com/articles-trends/sales-statistics/ |url-status=live |language=en}}</ref>
==History==
==History==
* United Airlines
* United Airlines
”’Board Members:”'<ref>{{Cite web |title=Leadership & Governance |url=https://www2.arccorp.com/about-us/leadership-governance#board-of-directors |archive-url=https://web.archive.org/web/20250513165527/https://www2.arccorp.com/about-us/leadership-governance#board-of-directors |archive-date=2025-05-13 |access-date=2025-06-10 |website=Airlines Reporting Corporation}}</ref>
”’Board Members:”'<ref>{{Cite web |title=Leadership & Governance |url=https://www2.arccorp.com/about-us/leadership-governance#board-of-directors |-date=2025–13 |website=Airlines Reporting Corporation}}</ref>
* ARC – Bonnie Reitz (Chair)
* ARC – Bonnie Reitz (Chair)
* ARC – Lauri Reishus (President, CEO)
* ARC – Lauri Reishus (President, CEO)
* Air Canada – Lisa Pierce
* Air Canada –
* Air France – Isabel Monteiro
* Air France – Isabel Monteiro
* Alaska Airlines, Inc. – Emily Halverson
* Alaska Airlines, Inc. – Emily Halverson
* American Airlines – Angie Owens
* American Airlines – Angie Owens
* Delta Air Lines – Derek Adair
* Delta Air Lines –
* JetBlue Airways – Vijay Raman
* JetBlue Airways Vijay Raman
* Lufthansa – Michael Klein
* Lufthansa – Michael Klein
* Southwest Airlines – Rob Brown
* Southwest Airlines – Rob Brown
Among ARC’s customers who purchase transaction information are airlines, travel agencies, and other companies in the travel industry. These organizations use ARC data to settle and report transactions, grow their businesses, and support their customers.<ref>{{cite web |title=Our Story |url=https://www2.arccorp.com/about-us/our-story/ |website=Airlines Reporting Corporation |access-date=18 July 2025 |archive-date=29 April 2022 |archive-url=https://web.archive.org/web/20220429023653/https://www2.arccorp.com/about-us/our-story/ |url-status=live }}</ref> ARC data can also be used to identify trends in travel data and to prevent fraud.<ref name=”:2″ />
Among ARC’s customers who purchase transaction information are airlines, travel agencies, and other companies in the travel industry. These organizations use ARC data to settle and report transactions, grow their businesses, and support their customers.<ref>{{cite web |title=Our Story |url=https://www2.arccorp.com/about-us/our-story/ |website=Airlines Reporting Corporation |access-date=18 July 2025 |archive-date=29 April 2022 |archive-url=https://web.archive.org/web/20220429023653/https://www2.arccorp.com/about-us/our-story/ |url-status=live }}</ref> ARC data can also be used to identify trends in travel data and to prevent fraud.<ref name=”:2″ />
Under its Travel Intelligence Program (TIP), which was established by ARC following the [[September 11 attacks|September 11, 2001 attacks]], ARC also sells ticket settlement data to various US government agencies, including the [[Bureau of Alcohol, Tobacco, Firearms and Explosives|Bureau of Alcohol, Tobacco, Firearms, & Explosives]], the [[United States Department of Defense|Department of Defense]], the [[Internal Revenue Service]], the [[United States Secret Service|US Secret Service]], the [[United States Securities and Exchange Commission|Securities and Exchange Commission]], the [[United States Department of State|State Department]], the [[United States Marshals Service|US Marshals Service]], the [[Transportation Security Administration]], and the [[United States Department of the Treasury|US Department of the Treasury]].<ref name=”:2″ /><ref name=”:1″ /> A 2025 contract with the Secret Service states that ARC provides “5 billion ticketing records for searching capabilities.”<ref name=”:2″ />
Travel Intelligence Program (TIP) was established by ARC following the [[September 11 attacks|September 11, 2001 attacks]], ARC ticket settlement data to various US government agencies, including the [[Bureau of Alcohol, Tobacco, Firearms and Explosives|Bureau of Alcohol, Tobacco, Firearms, & Explosives]], the [[United States Department of Defense|Department of Defense]], the [[Internal Revenue Service]], the [[United States Secret Service|US Secret Service]], the [[United States Securities and Exchange Commission|Securities and Exchange Commission]], the [[United States Department of State|State Department]], the [[United States Marshals Service|US Marshals Service]], the [[Transportation Security Administration]], and the [[United States Department of the Treasury|US Department of the Treasury]].<ref name=”:2″ /><ref name=”:1″ /> A 2025 contract with the Secret Service states that ARC provides “5 billion ticketing records for searching capabilities.”<ref name=”:2″ />
Additional contracts with US government have also been reported on. In May 2025, ”[[The Lever]]” reported that ARC had collected and sold domestic flight records of US travelers, including passenger names, flight itineraries, and financial data, to the [[U.S. Immigration and Customs Enforcement|US Immigration and Customs Enforcement]] agency.<ref name=”:1″ /> In June 2025, ”[[404 Media]]” reported that ARC had collected and sold domestic flight records of US travelers to the [[U.S. Customs and Border Protection|US Customs and Border Protection Agency]] (CBP).<ref name=”:0″ /> As part of CBP’s contract with ARC, which began in June 2024 and can be extended through 2029, ARC requested that CBP not publicly reveal that ARC had provided the data.<ref name=”:0″ /> In November 2025, ARC announced that it was ending the TIP in response to pressure from US lawmakers including Senator [[Ron Wyden]] and media reporting on the issue of government agencies‘ warrantless accessing of airline customers’ private data.<ref name=”z942″>{{cite web |last=Cox |first=Joseph |title=Airlines Will Shut Down Program That Sold Your Flights Records to Government |website=[[404 Media]] |date=November 18, 2025 |url=https://www.404media.co/airlines-will-shut-down-program-that-sold-your-flights-records-to-government/ |access-date=November 22, 2025}}</ref>
Additional contracts with US government have also been reported on. In May 2025, ”[[The Lever]]” reported that ARC had collected and sold domestic flight records of US travelers, including passenger names, flight itineraries, and financial data, to the [[U.S. Immigration and Customs Enforcement|US Immigration and Customs Enforcement]] agency.<ref name=”:1″ /> In June 2025, ”[[404 Media]]” reported that ARC had collected and sold domestic flight records of US travelers to the [[U.S. Customs and Border Protection|US Customs and Border Protection Agency]] (CBP).<ref name=”:0″ /> As part of CBP’s contract with ARC, which began in June 2024, ARC requested that CBP not publicly reveal that ARC had provided the data.<ref name=”:0″ /> In November 2025, ARC announced that it was ending the TIP ‘ of .<ref name=”z942″>{{cite web |last=Cox |first=Joseph |title=Airlines Will Shut Down Program That Sold Your Flights Records to Government |website=[[404 Media]] |date=November 18, 2025 |url=https://www.404media.co/airlines-will-shut-down-program-that-sold-your-flights-records-to-government/ |access-date=November 22, 2025}}</ref>
==References==
==References==
Airline / travel agent intermediary, data broker
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| Abbreviation | ARC |
|---|---|
| Formation | January 1, 1985, Washington, D.C. |
| Type | Private |
| Purpose | Data, distribution and financial services for the travel industry |
| Headquarters | Arlington, Virginia |
| Membership | 241 airlines, 10,273 travel agencies, 13,000 points of sale |
|
Key people |
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| Website | arccorp.com |
Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies (both traditional and online) and the travel management companies that sell their products in the United States. In 2024, ARC processed more than $99 billion worth of transactions for its customers.[1]
ARC, which is owned by nine major airlines, also acts as a data broker, offering its transactional data for sale to customers in the travel industry. ARC compiles data on more than 240 carriers, sourced from more than 10,000 travel agencies.[2]
ARC was established on September 17, 1984, as a privately held company following airline deregulation in the United States. The corporation began operations on January 1, 1985, in Washington, D.C., settling financial ticket transactions between airlines and travel agencies. ARC is the successor to the Air Traffic Conference of America, an operating division of Airlines for America, formerly known as the Air Transport Association of America, Inc. (ATA).
ARC’s primary function is to support the travel industry by providing transaction settlement between travel suppliers and resellers. More than 240 airlines rely on ARC’s ticket settlement services.[3] The corporation also accredits travel agencies in the United States to sell airline tickets, and provides data information services and analysis based on archived aggregated data.
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Shareholders and Board Member Companies
[edit]
Shareholders:[4]
- Air Canada
- Air France
- Alaska Airlines
- American Airlines
- Delta Air Lines
- JetBlue Airways
- Lufthansa
- Southwest Airlines
- United Airlines
Board Members:[5]
- ARC – Bonnie Reitz (Chair)
- ARC – Lauri Reishus (President, CEO)
- Air Canada – Alison Short
- Air France – Isabel Monteiro
- Alaska Airlines, Inc. – Emily Halverson
- American Airlines – Angie Owens
- Delta Air Lines – Pending Board Member Appointment
- JetBlue Airways – Vijay Raman
- Lufthansa – Michael Klein
- Southwest Airlines – Rob Brown
- United Airlines – Glenn Hollister
- Chair of Audit Committee – Angie Owens
Among ARC’s customers who purchase transaction information are airlines, travel agencies, and other companies in the travel industry. These organizations use ARC data to settle and report transactions, grow their businesses, and support their customers.[6] ARC data can also be used to identify trends in travel data and to prevent fraud.[2]
Its Travel Intelligence Program (TIP) was established by ARC following the September 11, 2001 attacks and was intended to strengthen national security in the United States. Under TIP, ARC sold ticket settlement data to various US government agencies, including the Bureau of Alcohol, Tobacco, Firearms, & Explosives, the Department of Defense, the Internal Revenue Service, the US Secret Service, the Securities and Exchange Commission, the State Department, the US Marshals Service, the Transportation Security Administration, and the US Department of the Treasury.[2][4] According to ARC, TIP has “likely contributed to the prevention and apprehension of criminals involved in human trafficking, drug trafficking, money laundering, sex trafficking, national security threats, terrorism and other imminent threats of harm to the United States.” A 2025 contract with the Secret Service states that ARC provides “5 billion ticketing records for searching capabilities.”[2]
Additional contracts with US government have also been reported on. In May 2025, The Lever reported that ARC had collected and sold domestic flight records of US travelers, including passenger names, flight itineraries, and financial data, to the US Immigration and Customs Enforcement agency.[4] In June 2025, 404 Media reported that ARC had collected and sold domestic flight records of US travelers to the US Customs and Border Protection Agency (CBP).[3] As part of CBP’s contract with ARC, which began in June 2024, ARC requested that CBP not publicly reveal that ARC had provided the data.[3] In November 2025, ARC announced that it was ending the TIP after determining “TIP is no longer aligned with ARC’s goal of serving the travel industry.”[7]
