The company provides prepaid return kits, an online portal for tracking returns, and enterprise API integrations. Retriever operates without long-term contractual commitments.[1]
The company provides prepaid return kits, an online portal for tracking returns, and enterprise API integrations. Retriever operates without long-term contractual commitments.[1]
== Security and compliance ==
== Security and compliance ==
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Retriever is an American technology logistics and IT asset management company that provides IT asset retrieval, secure data destruction, warehousing, and redeployment services for distributed workforces.[1] The company was founded in 2021 and was acquired by Lever Technology in 2023.[2]
Retriever was established in 2021 to address challenges organizations faced in retrieving IT equipment from remote and hybrid workforces.[1] The rise of remote work created increased operational complexity around recovering laptops and other distributed IT assets. In 2023, the company was acquired by Lever Technology.[2]
Products and services
[edit]
Retriever offers solutions covering the full lifecycle of IT assets, including:[1]
- Retrieval of laptops and other devices from employees
- Secure data destruction according to certified standards
- Warehousing, cleaning, and provisioning of IT assets
- Redeployment to new employees or certified disposal
The company provides prepaid return kits, an online portal for tracking returns, and enterprise API integrations. Retriever operates without long-term contractual commitments.[1]
Security and compliance
[edit]
Retriever follows established data destruction and IT asset security standards, including NIST 800-88 and U.S. Department of Defense 5220.22-M.[1] The company is SOC 2 Type 2 certified and maintains a documented chain of custody from retrieval to disposal.[1]
As of 2025, Retriever has completed tens of thousands of IT equipment returns and serves over 8,000 clients across the United States, Canada, and the United Kingdom.[1] Its platform includes tools for tracking returns, managing inventory, and generating reports.[1]
In 2025, CIOCoverage featured Retriever in an article discussing its platform for laptop returns for hybrid and remote teams.[1]
That same year, Retriever was listed among CIOCoverage’s “10 Best Workplace Tech Solution Providers for Hybrid Remote Teams to Watch in 2025”.[3]
In 2023, Welcome Wagon mentioned Retriever as one of the end-to-end laptop retrieval solutions available to companies managing remote assets.[4]
In 2025, Friendly Computer Guru published an article discussing the growing importance of secure laptop retrieval in IT asset management, citing Retriever’s approach as an example of how retrieval services are impacting IT operations.[5]
1. “Retriever – The Only Platform Built for Effortless Laptop Returns”. CIOCoverage. Retrieved 2025-10-22.
2. “Retriever Acquired by Lever Technology”. PR Newswire. 2023-02-22. Retrieved 2025-10-22.
3. “10 Best Workplace Tech Solution Providers for Hybrid Remote Teams to Watch in 2025”. CIOCoverage. 2025. Retrieved 2025-10-23.
4. “Struggles of Retrieving Laptops from Remote Employees”. Welcome Wagon. 2023-06-26. Retrieved 2025-11-04.
5. “The Rising Importance of Secure Laptop Retrieval in IT Asset Management”. Friendly Computer Guru. November 2025. Retrieved 2025-11-08.
