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SquadStack (rebranded as SquadStack.ai)<ref>{{Cite web |last=Insights |first=ET Edge |date=2025-08-14 |title=SquadStack.ai launches world’s first Agentic AI stack for consumer sales – ET Edge Insights |url=https://etedge-insights.com/trending/squadstack-ai-launches-worlds-first-agentic-ai-stack-for-consumer-sales/,%20https://etedge-insights.com/trending/squadstack-ai-launches-worlds-first-agentic-ai-stack-for-consumer-sales/ |access-date=2025-12-05 |language=en-US}}</ref> primarily offers an AI-powered sales and [[customer engagement]] platform that combines artificial intelligence and human expertise<ref name=”:0″ />. The top products built by SquadStack include:

SquadStack (rebranded as SquadStack.ai)<ref>{{Cite web |last=Insights |first=ET Edge |date=2025-08-14 |title=SquadStack.ai launches world’s first Agentic AI stack for consumer sales – ET Edge Insights |url=https://etedge-insights.com/trending/squadstack-ai-launches-worlds-first-agentic-ai-stack-for-consumer-sales/,%20https://etedge-insights.com/trending/squadstack-ai-launches-worlds-first-agentic-ai-stack-for-consumer-sales/ |access-date=2025-12-05 |language=en-US}}</ref> primarily offers an AI-powered sales and [[customer engagement]] platform that combines artificial intelligence and human expertise<ref name=”:0″ />. The top products built by SquadStack include:

* A fully autonomous, human-like voice AI agent designed for sales and [[customer support]]<ref name=”:1″ />. Workflows across various Indian languages and dialects.<ref>{{Cite web |last=Desk |first=CXOtoday News |date=2025-11-07 |title=SquadStack.ai Becomes World’s First Voice AI Company to Pass the Turing Test |url=https://cxotoday.com/press-release/squadstack-ai-becomes-worlds-first-voice-ai-company-to-pass-the-turing-test/ |access-date=2025-12-05 |website=CXOToday.com |language=en-US}}</ref>

* A fully autonomous, human-like voice AI agent designed for sales and [[customer support]]<ref name=”:1″ />.

* SquadStack’s Plug-N-Play<ref>{{Cite web |date=2024-10-23 |title=SquadStack’s Plug-N-Play Promises To Revolutionize Telecalling For Small Businesses In India |url=https://www.timesnownews.com/technology-science/squadstacks-plug-n-play-promises-to-revolutionize-telecalling-for-small-businesses-in-india-article-114508218 |access-date=2025-12-08 |website=www.timesnownews.com |language=en}}</ref> is a pay-per-lead telecalling solution that lets small businesses launch and scale campaigns instantly without infrastructure or long-term contracts.<ref>{{Cite web |last=Gulati |first=Vikas |date=2023-11-26 |title=SquadStack: Plug-and-play telecalling solution for high-growth teams |url=https://www.producthunt.com/products/squadstack |access-date=2025-12-08 |website=Product Hunt |language=en}}</ref>

* SquadStack’s Plug-N-Play<ref>{{Cite web |date=2024-10-23 |title=SquadStack’s Plug-N-Play Promises To Revolutionize Telecalling For Small Businesses In India |url=https://www.timesnownews.com/technology-science/squadstacks-plug-n-play-promises-to-revolutionize-telecalling-for-small-businesses-in-india-article-114508218 |access-date=2025-12-08 |website=www.timesnownews.com |language=en}}</ref> is a pay-per-lead telecalling solution that lets small businesses launch and scale campaigns instantly without infrastructure or long-term contracts.<ref>{{Cite web |last=Gulati |first=Vikas |date=2023-11-26 |title=SquadStack: Plug-and-play telecalling solution for high-growth teams |url=https://www.producthunt.com/products/squadstack |access-date=2025-12-08 |website=Product Hunt |language=en}}</ref>

* A mobile-based application that helps remote sales teams to work easily from home, especially supporting talent from smaller cities.<ref>{{Cite news |last=Thomas |first=Liffy |date=2024-01-24 |title=Flexible employment for homemakers is gaining ground in corporate India |url=https://www.thehindu.com/education/careers/flexible-employment-for-homemakers-is-gaining-ground-in-corporate-india/article67769961.ece |access-date=2025-12-08 |work=The Hindu |language=en-IN |issn=0971-751X}}</ref><ref>{{Cite news |date=2023-07-19 |title=How AI is helping SquadStack hire women from small cities |url=https://timesofindia.indiatimes.com/business/india-business/how-ai-is-helping-squadstack-hire-women-from-small-cities/articleshow/101922386.cms |access-date=2025-12-08 |work=The Times of India |issn=0971-8257}}</ref>

* A mobile-based application that helps remote sales teams to work easily from home, especially supporting talent from smaller cities.<ref>{{Cite news |last=Thomas |first=Liffy |date=2024-01-24 |title=Flexible employment for homemakers is gaining ground in corporate India |url=https://www.thehindu.com/education/careers/flexible-employment-for-homemakers-is-gaining-ground-in-corporate-india/article67769961.ece |access-date=2025-12-08 |work=The Hindu |language=en-IN |issn=0971-751X}}</ref><ref>{{Cite news |date=2023-07-19 |title=How AI is helping SquadStack hire women from small cities |url=https://timesofindia.indiatimes.com/business/india-business/how-ai-is-helping-squadstack-hire-women-from-small-cities/articleshow/101922386.cms |access-date=2025-12-08 |work=The Times of India |issn=0971-8257}}</ref>

Latest revision as of 03:44, 9 December 2025

SquadStack: Voice AI Contact Center Company in India

SquadStack.ai

SquadStack.ai
SquadStack

Native name

 SquadRun Solutions Pvt. Ltd.
Company type Private company
Industry Software as a Service (SaaS); Contact centre software; Artificial intelligence
Founded 2015
Founders Apurv Aggarwal, Kanika Jain, Vikas Ladha
Headquarters Noida, India
Services AI voice agents, outbound lead generation, contact centre automation, analytics

Number of employees

 230 (August 2025)
Website www.squadstack.ai

SquadStack is a Conversational AI platform specialising in AI-enabled telesales outsourcing and customer support solutions.[1] SquadStack was founded with a mission to transform traditional telecalling into a scalable and automated revenue-generation engine for Businesses.[2] SquadStack launched an AI-driven customer support and sales solution that includes a humanoid conversational AI Voice agent[3] to help enterprises enhance efficiency and transform their support operations. SquadStack became the first Voice AI Agent company in the world to pass the Turing test.[4] It blends high-quality human agents with advanced Voice AI to deliver improved, outcome-driven customer experiences.[5] Founded in 2014 and headquartered in Noida (Uttar Pradesh),[6] it combines artificial intelligence and human agents to provide pre-sales, inside sales, and support services across various industries.[7]

SquadStack started as a SaaS-enabled talent marketplace[8] for inside sales and telesales. The company was founded in 2015[9] by co-founders Apurv Agrawal, Kanika Jain, Vikas Gulati, and Rishabh Ladha.[10] The early vision was to combine data science, artificial intelligence, and a distributed network of sales experts to enable consumer businesses to scale their sales operations efficiently.[11]

SquadStack addressed major pain points in traditional telesales, transforming the BPO industry with AI.[12] The hybrid model (humans + AI + data) enabled businesses to achieve flexibility, cost efficiency, and improved funnel outcomes.[13] In September 2020, SquadStack secured $5 million in a Series A funding round.[14][15] This round was led by Chiratae Ventures, with participation from existing investor Blume Ventures. In August 2022, SquadStack raised $17.5 million[16] (₹140 crore) in a Series B round. The round was led by Bertelsmann India Investments, with existing investors Chiratae Ventures and Blume Ventures also participating.[17]

In August 2025, SquadStack (rebranded as SquadStack.ai) launched its fully autonomous AI Voice Agent Stack[18] for customer sales and support.[19] This Voice AI platform is designed to manage high-velocity, end-to-end sales workflows across sectors such as lending, education, insurance, and e-commerce.[20]

SquadStack (rebranded as SquadStack.ai)[21] primarily offers an AI-powered sales and customer engagement platform that combines artificial intelligence and human expertise[7]. The top products built by SquadStack include:

  • A fully autonomous, human-like voice AI agent designed for sales and customer support[19].
  • SquadStack’s Plug-N-Play[22] is a pay-per-lead telecalling solution that lets small businesses launch and scale campaigns instantly without infrastructure or long-term contracts.[23]
  • A mobile-based application that helps remote sales teams to work easily from home, especially supporting talent from smaller cities.[24][25]
  1. ^ “SquadStack – 2025 Company Profile & Team – Tracxn”. tracxn.com. 5 November 2025. Retrieved 24 November 2025.
  2. ^ Nandy, Madhurima (29 September 2020). “Sales acceleration startup SquadStack raises $5 million led by Chiratae Ventures”. mint. Retrieved 24 November 2025.
  3. ^ author/ani (27 March 2025). “SquadStack Introduces All-in-One CX Solution Featuring the Humanoid AI Agent – www.lokmattimes.com”. Lokmat Times. Retrieved 24 November 2025.
  4. ^ Insights, ET Edge (7 November 2025). “SquadStack.ai becomes the world’s first voice AI company to pass the Turing test – ET Edge Insights”. Retrieved 24 November 2025.
  5. ^ Knowles, Catherine. “STAGE boosts customer support with SquadStack.ai’s multilingual AI”. eCommerceNews India. Retrieved 24 November 2025.
  6. ^ “SquadStack | LinkedIn”. Archived from the original on 20 January 2025. Retrieved 24 November 2025.
  7. ^ a b “How AI and Human Collaboration is Redefining the Future of Contact Centers”. www.squadstack.ai. Retrieved 24 November 2025.
  8. ^ “SquadStack Raises ₹140 Cr in Series B Funding”. www.squadstack.ai. Retrieved 5 December 2025.
  9. ^ “Squadstack – An Enterprise Tech Funded Company Based Out Of Noida”. Datalabs. Retrieved 5 December 2025.
  10. ^ “Dealroom.co | SquadStack company information, funding & investors”. Dealroom.co. 2014. Retrieved 5 December 2025.
  11. ^ Reporter, BS (9 August 2022). “SaaS start-up SquadStack raises Rs 140 cr in Series B funding for expansion”. Archived from the original on 12 January 2023. Retrieved 5 December 2025.
  12. ^ Baruah, Ayushman (26 March 2025). “Squadstack: Transforming the BPO Industry with AI”. Entrepreneur. Retrieved 5 December 2025.
  13. ^ Bureau, CIOL. “SquadStack raises $17.5 million in Series B led by Bertelsmann”. www.ciol.com. Retrieved 5 December 2025.
  14. ^ Mittal, Aarzoo. “Chiratae Ventures leads $5 Mn Series A round in SquadStack”. entrackr.com. Retrieved 5 December 2025.
  15. ^ “Chiratae leads Series A funding for sales accelerator SquadStack”. VCCircle. Retrieved 5 December 2025.
  16. ^ Sarkar, Gargi (9 August 2022). “Sales Acceleration Startup SquadStack Bags $17.5 Mn To Expand Into New Verticals”. Inc42 Media. Retrieved 5 December 2025.
  17. ^ Villamor, Kay Aloha. “SquadStack Raises ₹140 Cr in Series B | The SaaS News”. www.thesaasnews.com. Retrieved 5 December 2025.
  18. ^ Team, News Desk (14 August 2025). “SquadStack.ai unveils autonomous Humanoid AI Agent Stack for sales and engagement”. MediaBrief. Retrieved 5 December 2025.
  19. ^ a b Computer, Express (28 August 2025). “SquadStack.ai partners with STAGE; sets new benchmark in AI-powered customer support”. Express Computer. Retrieved 5 December 2025.
  20. ^ dighavkar, kaushal (13 August 2025). “SquadStack.ai launches world’s first Agentic AI Stack for Consumer Sales”. Pi-India. Retrieved 5 December 2025.
  21. ^ Insights, ET Edge (14 August 2025). “SquadStack.ai launches world’s first Agentic AI stack for consumer sales – ET Edge Insights”. Retrieved 5 December 2025.
  22. ^ “SquadStack’s Plug-N-Play Promises To Revolutionize Telecalling For Small Businesses In India”. www.timesnownews.com. 23 October 2024. Retrieved 8 December 2025.
  23. ^ Gulati, Vikas (26 November 2023). “SquadStack: Plug-and-play telecalling solution for high-growth teams”. Product Hunt. Retrieved 8 December 2025.
  24. ^ Thomas, Liffy (24 January 2024). “Flexible employment for homemakers is gaining ground in corporate India”. The Hindu. ISSN 0971-751X. Retrieved 8 December 2025.
  25. ^ “How AI is helping SquadStack hire women from small cities”. The Times of India. 19 July 2023. ISSN 0971-8257. Retrieved 8 December 2025.

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